1. Digital Products (Field Manual PDF/EPUB)

Due to the nature of digital downloads, all sales are final. No refunds or exchanges are offered for digital products. If you experience technical issues downloading your file, contact us within 7 days of purchase for assistance.

2. Physical Products (Instant Kava)

Condition	Refund Eligibility
Unopened, unused, in original packaging	Full refund within 30 days of delivery
Opened or used	Not eligible for refund
Damaged during shipping	Full refund or replacement (photographic proof required within 7 days)

To initiate a return: Contact info@kavaresonance.com with your order number and reason for return. You will receive instructions for shipping the product back.

Return shipping costs: Customer pays return shipping unless the item was damaged or incorrectly shipped.

Refund processing: Refunds are issued to the original payment method within 7–10 business days of receiving the returned product.

3. Coaching Services

Cancellation Notice	Refund
24+ hours before session	Full refund or rescheduling
Less than 24 hours	Session fee forfeited (rescheduling permitted once)
No-show	Session fee forfeited, no rescheduling

For the 4-Week Protocol Installation program: If you cancel after Week 1, you receive a refund for Weeks 2–4 (less the $497 Week 1 fee). No refunds after Week 2.

4. Exchanges

We do not offer direct exchanges. If you received a damaged or incorrect item, contact us for a refund, then place a new order.

5. Non-Refundable Items

Digital products (Field Manual PDF/EPUB)
Opened or used Instant Kava
Coaching sessions with less than 24 hours’ notice

6. Contact Us

For return or refund requests, contact: info@kavaresonance.com

Please include your order number and a brief description of the issue.